We would like to personally thank the gentleman and lady in the park and ride station. We arrived not realising we had to pre book the bus from the car… read more park to be able to visit lake Louise and Moraine lake.
We arrived and parked to be informed no avail e seats at all that day, after speaking with the wow team they were very helpful to try and book seats on another day. When we mentioned we were passing through and unable to re visit they did their best to help and looked at their seating for that day. To our joy they put us on the next available bus. We couldn’t thank them enough as this totally made our day complete. Thank you so much for squeezing us in we had the best day.

  Great way to visit the lakes! – Love the double decker. Just wished the bottom section had clear windows. The top view to and from Moraine was absolutely breathtaking.

  Actions speak louder than words – Their service was amazing. I was a little skeptical because of some of the mixed reviews but when you look at the negative reviews, it’s because they missed the bus… read more when it left on time or they didn’t get to sit on the top deck because it was full. My experience was fabulous.
Actions speak louder than words. When we arrived, it was cold 40°F. We were all in jackets and were riding the 9 AM bus. I watched the driver go into the lodge and bring a hot coffee out to his coworker who was manning the ticket table as well as a space heater. When we were catching our second shuttle to go between the lakes we were running so that we could make the bus that was scheduled to depart in two minutes. The bus driver met me with a smile and a hug and welcomed us on board. The buses where clean and punctual. The staff were kind and helpful!

  Great experience . – Was a bit nervous about taking this shuttle after reading so many negative reviews but my experience was only positive from start to finish . Friendly staff at the ticket… read more collection point , friendly bus drivers , shuttles running on time and the added bonus of an open top bus through to 2 of the most iconic lakes in the Canadian Rockies . I would definitely use WowBanff again .

  Great Experience – The Wow shuttle to Lake Louise and Lake Moraine was great! They showed up on time, had plenty of seats for everyone and took us to both lakes. … read more I would recommend them !

  We had a great experience with this company. The buses were clean and on time. The drivers were polite and respectful. Open top was a great to experience the nature… read more on the way to Lakes.
I was worried initially seeing negative reviews but my experience was great. This company is worth giving a chance to.

  Wow Banff is the best! – Incredibly helpful and friendly, thank you for amazing service! This made viewing the beautiful Moraine lake a pleasure.

  Amazing Views & Customer Service! – The open top shuttle was amazing, to have a completely unabstructed view of the mountains was incredible. But what was more amazing was the service we received from the… read more owner. Always going out of his way to ensure all passengers were looked after. Going so far as arranging a back up shuttle to ensure no one was left behind. The Wow team was very courteous, helpful and focused on customer experience. Definitely recommend this tour.

  This is a family-run business that went above and beyond to make our Banff trip memorable. We ran into some bad weather and Andrew was able to accommodate us so… read more that we could experience Lake Louise and Moraine Lake at its finest. The area is beautiful, but made even better by the wonderful open-top views and kindness of the WowBanff team. Thank you for a great experience!

  Left in Lake Louise – We were abandoned by Fairmont Chateau Lake Louise and rescued by Dave.
He was friendly and so helpful!

  Great host and driver. Easy on and off. Cheaper than other tours especially with large family or groups.
Perfect for families with children.
30 min, and three hour… read more time slots work great.
Highly recommend

  Being on top of the bus in open air is the best way to experience the grandeur of the Canadian Rockies. 180 degrees view in all directions.you see it all… read more and feel it all!

  Both staff where great. Very friendly and even gave tips on other spots to check out. We ended running late getting to the Park n ride. Emailed and said that.… read more Had a quick response that we had be moved to another time which was great. Was alot of fun on the bus and great experience with the open top. Highly recommend using Wow Banff. We will again.

  Amazing views from the top. We’re able to see a bear that normal buses couldn’t because of the height . Great and fun staff!!

  We had a tremendous experience, in the open top double decker bus!!

– Tremendous staff the driver was Francois and guide Andrew, both were very welcoming, knowledgeable individuals.… read more /> – The busses were frequent, they take three full rounds in a day, so there is no chance of missing it, their schedule is posted right beside the driver’s seat, I just clicked the picture so we arrive at time on the bus stop.

  Such an enjoyable day see and smelling the sights to and from the lakes. Such friendly service as well. Would book again no doubt.

  I had tremendous experience taking both the Banff tour with WowBanff as well as that to Lake Louise and Moraine Lake. This is an independent little company which… read more provides an opportunity for many of us to see what the Canadian Rockies have to offer.
The staff is very cordial, multi-lingual and very accommodating. To be able to spend a few hours sightseeing on this double decker is a treat.
I wish them great success in the future and strongly encourage others to experience this new addition to tourism options in Banff National Park.

  This is a great way to get into Lake Louise. We arrived at Park and Ride mid day to find all shuttles full. Andrew offered a space on the bus… read more and we got to Lake Louise and Lake Moraine. Brilliant way to avoid the queues and get the scenic views. We loved it so much we took it the next day to reach the two tea house walk early: the company run an 8am trip in. The driver and guide are full of local knowledge. Highly recommended.

  Geniuses – an open top double decker through the Canadian Rockies!! Amazing views. As far as we are concerned, truely the best way for getting around Lake Louise and Banff.… read more

Not to mentioned the inside of the bus is done in a cabin theme making the experience that much more enjoyable and special.

It was clear the staff love people and sharing this magical place with others.

5 star all the way!!

  We had bought Parks Canada shuttle tickets to both Moraine and Lake Louise. Things are extremely busy up there and couldn’t get tickets until 3:00pm. We noticed WowBanff had departures… read more at 10:00am and after seeing their bus and hearing about how it worked, we decided to buy tickets – on top of the ones we had just bought from PC. Really happy we did. The open top double decker provided an awesome experience for seeing the mountains and wildlife. Totally worth the $25.

  We knew the lakes would be beautiful, but didn’t think getting to them would be so awesome and such an experience too. WowBanff’s double decker open top provides for the… read more best possible views and allows riders to soak in every piece of these amazing mountains.

Staff where so pleasant and knowledgeable!! Just so great to be around.

A must do if taking a shuttle to Lake Louise and Moraine Lake.

  Everything from the bus and staff were next level. If looking for a great and unique ride to Moraine Lake and Lake Louise, highly recommend. If taking a shuttle to… read more the lakes, use these guys and avoid the chaos of the other providers. Flexible schedule and open top bus combine to make this an awesome experience.

  The driver and guide were incredibly polite and helpful, while building up a great rapport with us and fellow passengers.

Our experience of WowBanff was Canadian hospitality and… read more kindness at it’s finest, we’d about recommend them!

  I live in Banff (been here 16 years) and I was blown away by the views from the open top bus! I have skied or hiked many of the mountains… read more you can see from the Banff townsite and the view from the bus was a perspective I haven’t seen before. Highly recommend!

  I’ve been in Banff for 7 years and have been to most of the location on the loop 100s of times so I was a bit sceptical of the idea… read more but I have to say it was fantastic. The open top and tall bus provides a unique vantage point that made me appreciate every stop along the way. The guide was great and informative. Would recommend even if you thought you’ve already seen Banff from all the angles.

  I have always just driven through Banff and never taken the time to see what the surrounding countryside has to offer. I took the WOW Banff open top bus tour… read more and was amazed at how much I had missed out on over the years. We went down roads with spectacular views of the majestic Rocky Mountains to lakes and waterfalls with more beautiful views. We were educated about the local history and terrain via the interpretive app (free Wi-Fi). I saw so much more from the top of the bus than I ever would have from a car. We stopped regularly for photo opportunities. All in all, worth every penny!! It is indeed WOW!!

  Absolutely stunning scenery, exceptional customer service and an innovative business! We thoroughly enjoyed our time on the double-decker open air bus.

  Absolutely stunning scenery, exceptional customer service and an innovative business! We thoroughly enjoyed our time on the double-decker open air bus.

  Just finished a 2 hour Banff loop with Wow. Totally amazing and so informative. The owner was on board with us. He and our driver were great.… read more Worth every penny. Highly recommend WOW.

  We thoroughly enjoyed the open air bus tour in and around Banff. It was a perfect blue sky day. Going up Mount Norquay was fabulous. Seeing the Banff… read more Springs Hotel from across from the Bow Falls was spectacular. All the scenery was just
incredible! The conductor was especially nice and knowledgeable as well. Thank you WowBanff! I recommend this to everyone!